All Systems are Operational

Kickfin systems are currently offline due to maintenance.

Payment systems are experiencing an outage outside of our control. Once payment processors have restored operations, all pending payments will be automatically retried and sent to recipients.

Text messaging may be delayed on some networks. If you need a verification code to login, please text message, chat or call customer support. 

Need help? You're in the right place.

Fastest ways to get in touch with our team

Our normal business hours are:
Mon-Fri, 6:00 AM - 6:00 PM PST • Sun, 9:00 AM - 3:00 PM PST
If you need support during these times, choose from one of the following options.

Text us

You can reach us at (207) 718-7954

Start a chat

Click the icon in the bottom right corner to begin!

Other options for support

Open a Case

Tell us about your issue and we'll get you squared away.

Billing Support

For any questions or issues related to invoicing.

Integration Support

Contact support to add an integration.​

Other Support Needs

Get in touch with any other support questions.

Did you know?

Existing customers can access articles and videos directly on our support portal.  To access:

Log In

Log in to our new support portal with your Kickfin login.

Select Support

Click on your name in the upper left corner and select “Support”

Browse Resources

Use the “Search” tool to access FAQs, support articles, and training videos — or simply submit a request for help.

Prefer a call?

You can always reach us by phone during our business hours at (737) 252-6785.

Download free tip sheet templates

Hours Worked

Full Service

A robust tip sheet template for full-service restaurant teams. Calculates tip amounts based on number of hours worked. 

Hours Worked

Quick Service

Built for quick-service restaurants — from coffeeshops and cafes to fast food and food trucks.

Hours Worked

Hotels and Resorts

Calculate tip pools for hotel employees. Create tip pools by department, or combine into a single pool. 

See Kickfin in action

Are you a current user? Tell us about your issue or question.